As COVID-19 (the coronavirus) continues to impact the global community, we have augmented our Business Continuity Plan to account for COVID-19. We have taken steps to protect the welfare of our teams, our clients and their teams as well as their patients, whilst ensuring continued delivery of our services to support the NHS during this time.
Your organisation may be affected operationally by this pandemic. We’re also hearing from clients that they are experiencing increases in cyber attacks during this time. The pace at which we have had to adapt to remote working in the NHS means we're even more at risk.
We really don't want to see the NHS suffer the effects of a cyber attack right now. If you need us to provide additional support or services such as remote support, technical cover or technical operational support then we have the capacity and breadth in skills to do this.
We can carry out the following remotely and safely:
- Vulnerability management:
- Vulnerability management such as server and desktop patching, backups support and management of risk to help keep the lights on and mitigate the risk of security incidents during a time that requires agility and fast delivery of services.
- Service desk:
- Increase 1st line capacity on site or remotely: act as a 'first point of contact' to resolve the majority of your users' minor IT headaches, in the hope we can free up your IT team to concentrate on the critical IT roll outs currently underway.
- End user device rollout:
- Build, secure, deploy and support new hardware arriving onsite required to support new ways of working. We can offer an offsite build facility if needed.
- Infrastructure support:
- Helping to backfill any infrastructure staff to deliver support for daily tasks and any critical projects that still need to be delivered to support the operation of the hospital.
It's our sole mission to help improve and protect our critical NHS infrastructure. We’re here and ready to help.